Terms and Conditions

Last Updated: March 2026

1. Acceptance of Terms

By accessing and using this website, placing orders, or making reservations at UP25 Veg Restaurant & Pizza Cafe, you agree to be bound by these Terms and Conditions.

2. Online Ordering & Pricing

All prices listed on the website are in INR (₹) and are subject to change without prior notice. The management reserves the right to cancel or modify any order in the event of stock unavailability or technical errors. Taxes strictly apply as per government regulations.

3. Reservations

Table reservations are subject to availability. We hold reserved tables for 15 minutes past the booking time, after which the reservation may be cancelled. For bulk bookings or parties, minimum advance payment might be required.

4. Refunds and Cancellations

Orders once placed and confirmed by the restaurant cannot usually be cancelled. In the rare case of incorrect or unsatisfactory delivery attributable to the restaurant, refunds or replacements may be provided at the sole discretion of the management, after proper verification.

5. Intellectual Property

The content, design, logo, and images on this website are the property of UP25 Veg Restaurant & Pizza Cafe. Any reproduction, distribution, or unauthorized use is strictly prohibited.

6. Communication Consent

By accepting the Terms and Conditions of our platform, you expressly consent to our collection and use of your personal data, specifically your phone number, for the purpose of contacting you through phone calls, IVR and RCS messaging. These calls and messages may be made to remind you of any relevant updates, activities, or information regarding your account, as well as to inform you about new offers, promotions, or updates related to our platform and services. You acknowledge and agree that we may use your phone number to provide these communications and understand that this is a necessary part of your engagement with our platform. You may opt out of receiving such communications at any time by contacting our support team or following the opt-out instructions provided in any communication. However, opting out of promotional calls will not affect non-promotional or service-related communications that are essential to your use of the platform.